PRIZE PAYMENT

Where can I claim my winning ticket prize?

If your winnings are under $600, many retailers can cash your ticket, but they may have cashing limits. Retailers must cash winning tickets up to $25, so check with your local retailer first. 
For winnings of $600 or more, visit one of our three Prize Payment Claim Centers. For more details, refer to our Winners Guide.

How can I get a W-2 for my taxes?

The Hoosier Lottery can mail a W-2G if requested. If the player moves and the address varies from the original W-2G then he or she will have to go to an office to get a copy. You can obtain a W-2G by visiting one of our Prize Payment Claim Centers. in person, located in Indianapolis, Evansville or Mishawaka. Visit our Contact Us page for addresses and hours of operation.

Why won’t my retailer cash my winning ticket?

Retailers are only required to cash winning tickets up to $25. Some larger retailers, such as grocery stores and retail chains, will cash higher amounts. For winnings of $600 or more, please visit one of our Prize Payment Claim Centers. Further details can be found in our Winners Guide.

What should I do if I receive a damaged ticket from a Hoosier Lottery vending machine? 

If your ticket is damaged, first ask the retailer for reimbursement. If they can’t help, submit the ticket with a completed Winner Claim Form to the Hoosier Lottery, even if you think it’s not a winning ticket. You can mail the form and ticket or bring it to one of our Prize Payment Claim Centers in person. Please note that you will not receive same-day payment for damaged tickets; we will contact you with a resolution.

What if I have a winning ticket, but it is showing at retail as already redeemed?  

To resolve this, follow these steps:

1. Sign the back of your winning ticket.
2. Complete the Winner Claim Form. 

If mailing the form, include a brief explanation of the issue (e.g., "I attempted to redeem this ticket, but it says it was previously claimed").
Please note you won’t receive same-day payment for tickets shown as “already redeemed.” We will contact you with a resolution.

Where can I find the jackpot cash options for Powerball, Mega Millions and Hoosier Lotto?

For Draw game cash options, visit: 

Powerball
Mega Millions 

For Hoosier Lotto cash options, call 1-800-955-6886.