All three Hoosier Lottery Prize Payment locations will be closed on Thursday, November 25, 2021 and Friday, November 26, 2021 in observance of the Thanksgiving Holiday. Offices will reopen on Monday, November 29, 2021.
You've Won! Now What?
First off, congratulations! Now let’s get you your prize.
Our Prize Payment offices are open to the public for in-person redemption of prizes. We continue to encourage players to redeem their prizes by mail. See complete details on how to mail in your claim below.
Please make sure to sign and complete the back of your ticket. For instant games (Scratch-off and Fast Play) you have 180 days from the game end date to claim your prize. For Draw games you have 180 days from the drawing date to claim your prize.
If you've won under $600:
Redeem at participating Hoosier Lottery retailers (most retailers will redeem tickets up to $25, and some will redeem up to $599). Please check with your individual retailer on their redemption capabilities and policies.
Please contact us at 1-800-955-6886 to schedule an appointment to claim your prize
What can I expect if I visit one of the Hoosier Lottery Prize Payment offices?
Please note that due to limited space and current health protocols, some players may need to wait in line outside of the building. In following our state mandate and for the safety of our players and employees, all visitors to our Prize Payment Centers will be required to wear a face mask. A visitor will see this sign and will be asked the following self-screening questions:
Have you had close contact with someone who has tested positive for COVID-19 within the past 14 days?
Are you currently ill? Do you have symptoms of a cold, cough, or shortness of breath? Have you temporarily lost your sense of taste or smell?
Do you currently have a fever or have you had a fever within the past week?
If the visitor answers yes to any of these questions, they will not be permitted to enter the building and will be provided alternative options to claim their prize. Social distancing guidelines will be followed at all locations and hand sanitizer will be provided. Physical barriers such as plexiglass screens or sneeze guards will be used where available and appropriate.
To Claim Your Prize by Mail
The Hoosier Lottery continues to encourage players to claim prizes via mail.
Sign and complete the information on the back of your winning ticket
Print and fill out the winner claim form (multiple tickets totaling $599 and under may be claimed with one form)
Leave lines 1-6 blank
Complete lines 7-19
Sign and date the form on the lines indicated
Please note: the claim form must be completed as directed or your claim may be returned to you.
Fill out IRS FORM 5754 (if more than one person is claiming the prize)
Make a copy of the following:
Completed winner claim form
Front and back of your winning ticket
Valid Government Issued Photo ID (for prize amounts of $600 or more)
Staple your winning ticket and copy of your valid Government Issued Photo ID to the original (signed) claim form and mail those items to the Hoosier Lottery Headquarters.
Expect to receive your check within approximately 7 to 10 business days
For prizes over $599, we suggest mailing items via UPS, FedEx or USPS Certified
The Hoosier Lottery is not responsible for lost or stolen tickets and we do not reimburse postage charges associated with any of these services.
If you have questions or need more information regarding filing a claim, please contact Hoosier Lottery Customer Service at 1-800-955-6886.
Whether You Win or Lose
The Hoosier Lottery is about enjoying the game. Check out all the ways players, winners, and communities are winning.
When you play, everyone wins! Hoosier Lottery funds go to support communities across Indiana.